Who we are
Marc Lomas Custom Cues operates this website at https://www.mlcues.com, where we showcase handcrafted cues, offer services, and provide information about cue care and maintenance.
Comments
When visitors leave comments on the site, we collect the data shown in the comments form, as well as the visitor’s IP address and browser user agent string to help detect spam.
An anonymized string (called a hash) created from your email address may be provided to the Gravatar service to determine if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/.
After your comment is approved, your profile picture (if connected to Gravatar) may be publicly visible alongside your comment.
Media
If you upload images to the website (such as through a contact or submission form), please avoid including images with embedded location data (EXIF GPS), as visitors to the site could potentially extract this data.
Cookies
We use cookies to enhance your browsing experience and help our website function properly.
If you leave a comment or submit a form, you may opt-in to saving your name and email address in cookies. This is for your convenience so you don’t have to re-enter your details the next time. These cookies typically last for one year.
If we enable login features or user accounts in the future, additional cookies may be used to remember your preferences and login status.
You can control or delete cookies through your browser settings at any time.
Embedded content from other websites
Pages or posts on this site may include embedded content such as videos, images, or articles from other websites (e.g., YouTube or social media platforms).
Embedded content from other websites behaves the same way as if you visited those external sites directly. These websites may collect data about you, use cookies, embed third-party tracking, and monitor your interaction with the embedded content—including tracking if you are logged in to that site.
We recommend reviewing the privacy policies of those external platforms for more information.
Who we share your data with
We do not share your personal data with third parties, except as required to operate this website and provide services—such as web hosting, email delivery, and analytics. These service providers are bound by confidentiality agreements and only have access to the data necessary to perform their tasks.
If we expand features that involve user accounts or third-party integrations, this policy will be updated accordingly.
How long we retain your data
If you leave a comment or submit a contact form, the information you provide (including metadata) may be retained indefinitely. This helps us maintain records of communication and improve customer service.
If we enable user accounts or comment features in the future, we will retain associated personal data as long as necessary to provide services and comply with legal obligations. Users will have access to edit or delete their personal information where applicable.
What rights you have over your data
If you have submitted a contact form, testimonial, or other personal information through this website, you may request a copy of the personal data we have on file. You may also request that we delete this data, with the exception of any information we are required to retain for legal, administrative, or security purposes.
If we enable account creation or public commenting features in the future, users will also be able to access, update, or request removal of their data from within their account settings or by contacting us directly.
Where your data is sent
Visitor submissions, such as contact form entries or future comments, may be checked through an automated spam detection service to help protect the site from malicious activity and ensure quality user interactions.
Contact Information
If you have any questions or concerns about this Privacy Policy, or if you would like to request access to or deletion of your personal data, please contact us at:
📧 Email: info@mlcues.com
Please include your full name and the nature of your request so we can respond promptly.
Additional Information
We take reasonable measures to protect your data, including secure hosting, spam filtering, and access restrictions where appropriate.
This website does not knowingly collect data from children under 13 years of age.
As our services and website features evolve, this privacy policy may be updated. All changes will be reflected on this page, and we encourage visitors to review it periodically.